Exetel ADSL Broadband Settings – Order Exetel, Customer Login (User Facilities), Modem/Router and Email Settings

GJ’s Computer Services is an Exetel Agent (S297), providing to customers the ordering of broadband (ADSL1, ADSL2, Naked ADSL, Wireless) and telephone services from Exetel as well as installation and ongoing support.

If you are changing Internet Service Providers (ISPs), moving from Dial-Up to Broadband, or getting the Internet for the first time via Broadband and have chosen Exetel when completing the online application form to order the service please quote AGENT CODE S297 in the “Exetel Agent Code” field as shown below:

Please find some settings below to get you working with Exetel.

Customer Login:

Go to http://www.exetel.com.au.

Enter username ten digit phone number (including area code) e.g. (02 for Sydney) 0212345678@nsw (or vic etc).exetel.com.au.

Enter password which is the ten digit phone number plus (in capitals) the first two letters of your street name, for example 0212345678PE (for Peter Street).

In the Exetel User Facilities you will see all the options relating to your account on the left-hand side.

The first time you log in you should select the Second Tab (Account Details), Select Change Password and provide your own password to replace the default password provided by Exetel when you signed up for a Broadband Account.

In the Member Facilities you can also view and check your broadband usage, athough I prefer a standalone usage meter (refer to my earlier blog http://geejay.wordpress.com/2007/12/12/exetel-usage-meter-windows-vista-gadget-exetel-usage-meter-windows-xp-from-the-toids-world/), change your payment details, add or delete email accounts (up to a maximum of 20 unique email addresses), add spam monitoring to individual email accounts (an additional $2.00 per month charge per email address), purchase and/or amend services you have with Exetel (once out of contract period, if applicable), Send SMS messages from the Web (with each account now having a $1.00 credit per month = 20 SMS at 5 cents each) by selecting the ninth Tab ‘SMS Via Email’/Send SMS from Web, a new Exetel service, the tenth Tab, ‘Email2Fax’ (for 3 cents a fax for up to 10 pages)and check invoices (under the third Tab Billing Details) etc. 

Modem/Router Settings:

Login to your ADSL Modem/Router.

Enter username ten digit phone number (including area code e.g. 02 for Sydney) 1234567890@nsw (or vic etc).exetel.com.au.

Enter password which is the ten digit phone number plus (in capitals) the first two letters of your street name, for example 1234567890PE (for Peter Street).

Generally, the rest of the Modem/Router settings do not need to be amended.

Restart Modem/Router to save settings that you have entered.

Email Settings:

Username: yourname@exemail.com.au, not @exetel.com.au

Password: whatever you have chosen as your password.

Incoming Mail Server: pop3.nsw.exemail.com.au. N.B. If in Victoria for example substitute vic for nsw.

Outgoing Mail Server: smtp.nsw.exemail.com.au. N.B. If in Victoria for example substitute vic for nsw.

Test the Speed of your Broadband Connection

There are many sites that offer free testing of your broadband speed.

One of my favourites is SpeedTest.Net (http://www.speedtest.net). Not only does it have a nice-looking visual, but it is easy to use and provides useful information.

Steps:

Select the yellow pyramid (Test Using Recommended Server) to begin the test.

It then tests your Download Speeds, followed by Your Upload Speeds.

Once complete it generates a report, as well as other reports such as statistics for the entire world.

 

Tests such as SpeedTest are worth running to see how closely they correlate with the Broadband plan you signed up for. They are particularly useful if you feel that the speed of your service has slowed down considerably. Note that there may be a variety of reasons your speed is slower than normal, therefore run the test several times at different times of the day, in case it is a one-off.

Other Speed Tests Links can be found at http://www.geejay.net/links.asp#broadband

The New Labor Federal Government $2.3 Billion Education Tax Refund

With the recent election victory of the Rudd Labor Government, the Labor Party’s so-called “education revolution” is going to mean significant changes to computers and technology in the home as well as faster broadband services throughout Australia.

Once the rollout begins every family with school students is going to be eligible for a tax refund to meet expenses for: 

• “Laptops;
• Home computer and associated costs;
• Home internet connection;
• Printers;
• Education software; and
• School text books.”

There will undoubtedly be many ‘education‘ type deals offered by computer retailers in the coming months and years ahead specifically targeting sales of these items. Computer, broadband and other software and hardware items’ sales will likely significantly increase.

GJ’s Computer Services should be contacted for recommendations and advice prior to making any such purchases. Further, we regularly purchase desktops and notebook computers for customers at competitive prices.

If you purchase a new computer through GJ’s Computer Services, we will offer the setup of your equipment at no cost. If you or your child require training and coaching we will offer a special education discount for a minimum of 10 lessons.

More information will be released to the public over the next few months. For the moment further information regarding Labor’s “Education Tax Refund” can be found at http://www.alp.org.au/media/1007/msedutlootre180.php.

Happy Computing.

Geejay

Telstra Bigpond Versus Exetel ADSL Plans

 See the table below for price and inclusion differences between Telstra Bigpond and Exetel.

At every level from price savings to contract periods to what each ISP offers customers Exetel offers outstanding value.

I have been an ADSL, then a telephone/ADSL2+ customer of Exetel’s since the early days of Exetel’s existence. On top of the benefits referred to above I have found, as have customers of mine, that Exetel is a reliable ADSL Broadband service.

Category:	Exetel	Telstra Bigpond
ADSL Speed 1500/256 kbps
Download Amount:	1GB/4GB/12GB/24GB/36GB	400 MB/12GB/25GB
Monthly Cost:	$40/$45/$55/$65/$75	$39.95/$69.95/$99.95
Contract:	6 month contract	12 or 24 month contracts
Inclusions:	Static IP address; No Upload Charge; 48 Gigabytes included downloads between midnight and midday; 20 free email addresses – yourname@exemail.com.au; 20 free SMS per month with additional SMS charged at 5 cents each; Any excess download per month charged at $3 per GB.	One free email account with up to an additional 14 email accounts at $1 per account; Change plans up or down without penalty.
ADSL Speed ADSL2+
Download Amount:	8GB/12GB/24GB/36GB/48GB	600MB/12GB/25GB/60GB
Monthly Cost:	$40/$50/$60/$75/$95	$59.95/$89.95/$119.95/$149.95
Contract:	12 month contract	12 or 24 month contracts
Inclusions:	Static IP address; No Upload Charge; 48 Gigabytes included downloads between midnight and midday; 20 free email addresses – yourname@exemail.com.au; 20 free SMS per month with additional SMS charged at 5 cents each; Any excess download per month charged at $3 per GB.
Notes: Line Activation Charges and/or transfer charges may apply. Both Exetel and Telstra Bigpond allow Rapid Transfer. Plans may vary from the time of writing. GJ’s Computer Services is an Exetel Agent.

Sources: Telstra Bigpond & Exetel (as at 2 December 2007)

http://my.bigpond.com/internetplans/broadband/adsl/plansandoffers/default.jsp

http://www.exetel.com.au/a_plan_pricing_new.php#toggle1

http://www.exetel.com.au/a_plan_pricing_adsl2.php#toggle1